Order Management System that Motivates.
Most systems track sales. Luxana fuels them. Built for teams who want to sell more, faster—and love the process.
Orders Dashboard
Official Domestic Partners
International Couriers
Integrated with 12+ automation & e-commerce platforms
More integrations launching every month. Request yours →
Marketplace Integrations
Sync your order and stock with real-time analytics to help you grow
Terima Kasih for those who trusted us
Built to Motivate, Not Just Manage
Luxana keeps your team in motion.
It doesn't feel like work when you're using Luxana. It feels like progress.
Scale Your Leadership
Whether you're managing 5 agents or 500, Luxana helps you lead with clarity and purpose:
Multi-Level Custom Role
Flexible role hierarchy tailored to your organization structure
Order Commissions Tracking
Automated calculations with multiple commission types and transparent earnings visibility
Performance Alerts & Motivators
Real-time notifications and leaderboards to drive team excellence
Analytics That Matter
Actionable insights, alongside pretty dashboards.
Weekly Sales Trend
Top Products
Return Parcel Prevention
Detect failed deliveries instantly and prevent parcels from becoming returns.
Powerful Features for Modern Businesses
Everything you need to manage orders efficiently, from receipt to fulfillment, all in one intuitive platform.
Order Management
Streamline your order process from receipt to fulfillment with powerful management tools
Shipping Integration
Seamlessly connect with major shipping providers for real-time tracking and updates
Advanced Analytics
Gain insights into sales performance, customer behavior, and inventory trends
Omni-channel Support
Manage orders from your website, marketplaces, and social media all in one place
Inventory Control
Keep track of stock levels and get alerts when it's time to reorder
Team Collaboration
Assign custom roles and collaborate efficiently with your team
Secure & Reliable
Enterprise-grade security measures to keep your business data safe
Real-time Updates
Stay on top of your business with instant notifications and real-time data
Worth More, Pay Less
Save up to RM 661/month
Scale your business with Luxana's powerful order management system. Choose the plan that accelerates your growth.
Essential
BasicPerfect for small businesses just starting out
Worth RM 329, but we're offering it at
Core Features Package
Core Limits
- Unlimited Orders, Customers & Storage
- 50 Sellers, 2 Levels
- 20 Products, 50 Variations
- 5 Integration / Seller
- 2 Order Form / Company
- 2 Marketplace / Company
Order Management
- Push Orders: 20/push
- AWB Generation: 50/generate
- Omni Channel Support
- Payments: All Methods
- Courier Options: Multiple Choices
Regional Shipping
- Cross Currency Support
- Cross Country SupportMYSGBN
Indicator
- High Risk Customer
Reports
- Order, Product & Seller Report
- Data Export (32 days)
Commissions
- Sales Commission
- Seller's Wallet
Notification
- Wasapbot
- Lux Notify
Support
- Eco Priority
- WhatsApp Group
Flex
Most PopularFor growing businesses with higher volume
Worth RM 829, but we're offering it at
All in Essential +
Core Limits
- 100 Sellers, 10 Levels
- 50 Products, 100 Variations
- 20 Integrations / Seller
- 15 Order Form / Company
- 10 Marketplace / Company
Order Management
- Push Orders: 50/push
- AWB Generation: 50/generate
- Brand Rules
- Product Restriction
- Tracking Alignment Tools
- Failed Delivery Recovery
- Custom API
Indicator
- Regular Customer
- Duplicate Order
Visual Analytics
- Ranking
- Order, Product & Seller
Commissions
- Recruitment, Orders, Network, Source
Notification
- AdaSMS, SMS Niaga, Twilio
- Daily, Monthly, Sales Update
- Lux Notify
AI Features
- WABA Orders
- AI Order Phraser
Finance
- COD Tracker
Support
- Medium Priority
- WhatsApp Group
Lux
AutomatedFor large businesses with complex needs
Worth RM 1659, but we're offering it at
All in Flex +
Core Limits
- Unlimited Sellers, 25 Levels
- Unlimited Products & Variations
- Unlimited Integrations
- Unlimited Order Form / Company
- Unlimited Marketplace / Company
Order Management
- Push Orders: 100/push
- AWB Generation: 100/generate
- Push Up to 2000+ Orders
- Failed Delivery Recovery Automation
- Fast Ship Feature
- Auto Ship Feature
- Webhook
Customer Tools
- High Value Customer Tracker
Commissions
- All Types of Commissions
AI Features
- AI Order Assistance
Finance
- COD Tracker Automation
CRM
- Follow Up
Support
- High Priority
- Feature Request
- WhatsApp Group
* All plans above are optimized for up to 3,000 parcels/day.
Frequently Asked Questions
How easy is it to migrate from my current system?
We provide a comprehensive migration service to help you transition smoothly from your current order management system. Our team will assist you with data import, setup, and training to ensure a seamless experience.
Can I integrate with my existing e-commerce platform?
Yes, we offer seamless integration with major e-commerce platforms including Shopify, WooCommerce, and many more.
How does the pricing work for seasonal businesses?
We offer flexible plans that can be adjusted based on your business needs. You can upgrade or downgrade your plan at any time to accommodate seasonal fluctuations in your order volume.
What kind of support do you offer?
All plans include email support with response times based on your plan level. Professional and Enterprise plans include priority support, and Enterprise customers get a dedicated account manager and 24/7 support.
Still have questions? Contact our support team.
Get in touchTransform Your Order Management Today
Join thousands of businesses that have streamlined their operations, reduced errors, and improved customer satisfaction with our platform.