Order Management System that Motivates.

Luxana doesn't just track sales — it fuels them. Built for teams who want to sell more, faster—and love the process.

Aqila
999394 · COD · Ninja Van
RM 128
New
Hafiz
999381 · Bank · Pos Laju
RM 240
In Transit
Test
999376 · COD · SPX
RM 56
Rejected
the flow

Multiple stores, one dashboard.

Orders land from TikTok Shop, Shopee, WooCommerce, Shopify and more — Luxana pulls them into a single queue so you can pack, label and dispatch without jumping tabs.

channels · incoming · 11
TikTok Shop
Shopee
WooCommerce
Shopify
Shoppego
Fluent Forms
OnPay
Convertly
LadiPage
bcl.my
ORD-4821
ORD-4822
ORD-4823
ORD-4824
ORD-4825
salesreportcustomermanagementnotificationsinventory
dispatched
couriers · outgoing · 8
Ninja Van
Ninja Van
Ninja Cold
Ninja Cold
Pos Laju
Pos Laju
J&T Express
J&T Express
SPX Express
SPX Express
DHL eCom
DHL eCom
Aramex
Aramex
SoonLalamove
Lalamove
11 stores · 8 couriers live · all routes sync under 8s
MY + SG + BN · more on request
inside luxana

Five tools, one subscription.

Tap a tab to explore each module — every Luxana tenant gets all five.

order management

Every order. One queue.

Orders from TikTok Shop, Shopee, WooCommerce, Shopify and Fluent Forms all land in one place — filter, bulk-approve, print labels, push to couriers in seconds.

one queue · 8+ couriers · bulk in 3s

Every row on the right lands auto-flagged, stock-checked and ready for AWB — no sheet, no five-tab juggling.

luxana.my/orders?page=1
Duplicate Alert1 potential group foundreview →
All StatusNewPendingIn TransitCompletedadvanced ▾
customerordershippingamountstatus
Faiz
60178234561
ID: 999394
Apr 21
COD
Ninja Van
RM 128
New
Aqila
60172938442
ID: 999382
Apr 21
COD
J&T
RM 89
Pending
Hafiz
60128473920
ID: 999381
Apr 21
Bank
Pos Laju
RM 240
In Transit
Test
60199999999
ID: 999376
Apr 20
COD
SPX
RM 56
Rejected
3 selected · stock ok · no duplicatesbulk approve · push awb
straight from whatsapp

Terima Kasih for those who trusted us

Pak Mat Western
AJ Golden
NIAGA
Serelume Exclusive
Mamariam
Almari Wizalea
Triplen Marketing
Caftan X
Pak Mansor
Gullate
Luxbrand
Pak Mat Western
AJ Golden
NIAGA
Serelume Exclusive
Mamariam
Almari Wizalea
Triplen Marketing
Caftan X
Pak Mansor
Gullate
Luxbrand
80+ brands
·
RM 4.2M/mo processed
luxana mobile

Ka-ching. Phone lights up.

Every new sale pings your phone — amount, product, buyer, city. No app-switching, no dashboard refresh. You just keep driving, and Luxana tells you the moment money lands.

Download on the App StoreGet it on Google Play

Built to Motivate, Not Just Manage

Luxana keeps your team in motion.

It doesn't feel like work when you're using Luxana. It feels like progress.

Scale Your Leadership

Role hierarchy, order commissions and performance alerts — manage 5 agents or 500 with clarity.

Analytics That Matter

Live sales, delivery rates, retention and weekly trends — actionable insight, not just pretty dashboards.

Return Parcel Prevention

Get flagged the moment a delivery fails so you can follow up with the buyer and save the parcel from heading back.

Built for Southeast Asia

Multi-country (MY · SG · BN), multi-currency, international couriers — scale beyond Malaysia when ready.

pricing

Worth More, Pay Less
Save up to RM 661/month

Scale your business with Luxana's powerful order management system. Choose the plan that accelerates your growth.

revenue protection suiteincluded in Flex & Lux

Five quiet tools that guard every order — before, during, and after dispatch.

COD Tracker
tracks courier COD payouts
Duplicate Alert
catches double orders
Delivery Recovery
shows why delivery failed
High-Risk Flag
flags risky buyers pre-ship
High-Value Track
pins your top spenders
Essential
RM 198/ month
Worth RM 329 · save RM 131
Basic
Killer featureUnlimited orders & storage
Compare all features ↓
Flex
RM 498/ month
Worth RM 829 · save RM 331
Most picked
Killer featureCOD Tracker + Duplicate Alert + Delivery Recovery
Compare all features ↓
Lux
RM 998/ month
Worth RM 1659 · save RM 661
Automated
Killer featureLightning Fast Ship + Webhook
Compare all features ↓

All plans optimized for up to 3,000 parcels / day. Higher volume? Talk to us →

compare everything

The full spec sheet

Cells that glow show what you gain by moving up a tier.
essential
RM 198
flex
RM 498
lux
RM 998
Run your orders· push, AWB, bulk
Push orders per batch
Essential20 / push
Flex50 / push
Lux100 / push
AWB generation per batch
Essential50
Flex50
Lux100
Bulk push 2,000+ orders
Essential
Flex
Lux✓ Unlimited
Batch Ship
Essential
Flex
Lux
Fast Ship
Essential
Flex
Lux⚡ Lightning
Auto Ship
Essential
Flex
LuxSoon
Omni-channel support
Essential
Flex
Lux
All payment methods
Essential
Flex
Lux
Brand rules
Essential
Flex
Lux
Product restriction
Essential
Flex
Lux
Protect your revenue· COD, duplicates, high-risk buyers
High-risk customer flag
Essential
Flex
Lux
Regular customer flag
Essential
Flex
Lux
Duplicate order alert
Essential
Flex
Lux
COD Tracker
Essential
Flex
Lux⚡ Automated
Failed delivery recovery
Essential
Flex
Lux⚡ Automated
High-value customer tracker
Essential
Flex
Lux
Ship & notify· couriers, WhatsApp, SMS
Multi-courier options
Essential
Flex
Lux
Meta Official
Essential
Flex
Lux
Lux Notify
Essential
Flex
Lux
Lux SMS
Essential
Flex
Lux
Wasapbot
Essential
Flex
Lux
Aftercare
Essential
Flex
Lux
Tracking alignment tools
Essential
Flex
Lux
AI & automation· AI phraser, WABA, webhooks
WABA orders
Essential
Flex
Lux
AI order phraser
Essential
Flex
Lux
AI order assistance
Essential
Flex
Lux
Webhook
Essential
Flex
Lux
Custom API
Essential
Flex
Lux
Scale your team· sellers, products, commissions
Sellers
Essential50
Flex100
LuxUnlimited
Seller levels
Essential2
Flex10
Lux25
Products
Essential20
Flex50
LuxUnlimited
Variations per product
Essential50
Flex100
LuxUnlimited
Integrations per seller
Essential5
Flex20
LuxUnlimited
Order forms per company
Essential2
Flex15
LuxUnlimited
Marketplaces per company
Essential2
Flex10
LuxUnlimited
Commissions
EssentialSales only
FlexAll types
LuxAll types
Seller's wallet
Essential
Flex
Lux
Reports & exports· dashboards, CSV, rankings
Order / Product / Seller report
EssentialBasic
FlexAdvance
LuxAdvance
CSV export window
Essential32 days
Flex32 days
Lux32 days
Seller ranking
EssentialBasic
FlexAdvance
LuxAdvance
Support & extras· priority, feature request, CRM
Support priority
EssentialEco
FlexMedium
LuxHigh
WhatsApp group access
Essential
Flex
Lux
Feature request
Essential
Flex
Lux
CRM follow-up
Essential
Flex
Lux

Pick your tier after signup — upgrade anytime.

7 categories · 44 features compared

Frequently Asked Questions

How easy is it to migrate from my current system?

We provide a comprehensive migration service to help you transition smoothly from your current order management system. Our team will assist you with data import, setup, and training to ensure a seamless experience.

Can I integrate with my existing e-commerce platform?

Yes, we offer seamless integration with major e-commerce platforms including Shopify, WooCommerce, and many more.

How does the pricing work for seasonal businesses?

We offer flexible plans that can be adjusted based on your business needs. You can upgrade or downgrade your plan at any time to accommodate seasonal fluctuations in your order volume.

What kind of support do you offer?

All plans include email support with response times based on your plan level. Professional and Enterprise plans include priority support, and Enterprise customers get a dedicated account manager and 24/7 support.

Still have questions? Contact our support team.

Get in touch

Transform Your Order Management Today

Join thousands of businesses that have streamlined their operations, reduced errors, and improved customer satisfaction with our platform.